Help & support
Ask us anything.
Common questions
Does Seamza work without data?
Yes. The workshop keeps your book on your phone and syncs when you're back online. Measurements, orders and payments you record at the market are saved and sent later. The marketplace and AI features need a connection.
Does Seamza hold my clients' money?
No. Clients pay you directly, by transfer, cash or card, and you record it against the order. Both of you see the same balance and the receipt. Seamza never touches the money.
What does Pro cost and what do I get?
₦3,500 a month, or ₦35,000 a year. Unlimited clients and orders, WhatsApp reminders, the book scanner, the price helper, AI previews and photo measures, and two staff seats with more at ₦1,000 each. Starter is free for 30 clients and 10 open orders.
How do I move my old measurement book in?
Photograph each page from Clients → Add client → Scan your book. Seamza reads the handwriting into client records and flags anything it isn't sure about for you to check.
Can clients measure themselves?
Yes. From a client's page, send the self-measure link. It opens on their phone with no account, shows where the tape goes for each measurement, and the numbers come back to you marked self-measured.
How does Find work decide who sees a job?
A client's request goes to up to five tailors near them. Nobody sees the client's name until they accept a quote, and tailors never see each other's prices. You can only quote a date your queue can keep.
What is the marketplace commission?
8% on orders that come to you through Seamza's marketplace, billed with your plan. Clients you bring yourself never carry a commission.
Are the AI previews real?
They're generated pictures, labelled as previews, to help a client decide. They're never the agreed style; that stays the photo you both locked on the order.
How do I delete my account or get my data?
Settings → Data & privacy. Export gives you a spreadsheet and your photos; Delete removes the account within 30 days. You can also email privacy@seamza.com.
Which cities does Seamza cover?
Nigeria, with tailors in Lagos, Abuja and Kano to start. Clients anywhere in the world can order from a tailor on Seamza; Ghana and Kenya come next.
Something’s wrong
If an order, a payment or a review looks wrong, tell us the order number (it starts with T-) and what you expected to see. For anything about your data, write to privacy@seamza.com. If you’ve found a security problem, email security@seamza.com and we’ll get back to you the same day.
Where we are
Seamza is built in Lagos. Our registered address and company details will appear here once registration completes.
Also see the terms of service and the privacy page.